How to buy pre-loved designer wear online

  1. 1

    Start with the measurements, not the size

    Sizes vary between labels, and many occasion pieces have been altered. Compare the listed bust, waist, hips and length with a piece you own that fits well.

  2. 2

    Read the condition grade and the photos together

    Unused means never worn, Like New means worn once or twice, and Gently Used means light wear that the seller shows in the photos. Look for close-ups of the label, the fabric and any signs of wear.

  3. 3

    Check the price against retail

    Where the seller knows it, the original price is shown next to the asking price. Pre-loved premium and designer pieces usually sell well below retail, and the better the condition, the closer to retail.

  4. 4

    Ask, then offer

    Chat with the seller in the app to ask about fit, alterations or anything not in the photos. You can pay the asking price with Buy now, or make an offer, which the seller can accept or counter.

  5. 5

    Pay where you're protected

    On Phir Se the seller is paid only after the piece is delivered and you confirm it arrived as described. If it isn't, report it within 24 hours of delivery for a full refund.

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